Guarantee

On Demand Retail Store stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 30 days from the order completion date and subject to the following criteria we will identify if an order falls within our Reprint Policy. More details are outlined in our Reprint Policy page on this website.

On Demand Retail Store products are made-to-order with the best quality materials possible using our state-of-the-art traditional and digital printing equipment.

On Demand Retail Store takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:

  • Spelling, punctuation or grammatical errors made by the customer.
  • Inferior quality or low-resolution of uploaded images.
  • Design errors introduced by the customer in the design creation process.
  • Errors in user-selected options such as product type or size.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, On Demand Retail Store does not proof documents created by its customers prior to processing.

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